Agentic AI systems for owner-operated businesses
You're losing to whoever replies first.
Right now that's not you.
A message comes in. You're on a job, on a call, on the school run. Three hours later you reply. By then they've booked the plumber who answered in four minutes. Bought from the store that replied. Called the salon that took the deposit. The Front Desk reads every inbound, replies in your voice in under 60 seconds, and does the next step. Books. Quotes. Takes the deposit. Refunds under your rules. You're told what happened, not asked to do it.
First response under 60 seconds, any hour. Actions completed while you sleep. You only touch the ones that need your judgment.
Responding in under 5 minutes converts up to 100 timesmore leads than responding in an hour. Most owners reply in hours because they're doing the actual work.
What you get
One agent, three shifts in how your business handles the front door.
Under 60 seconds. Every message. Any hour.
Reads the inbound, matches it to your voice, replies. Doesn't matter if it's 2am on a Sunday. The lead that would've gone cold gets a real answer while they're still looking.
It doesn't just reply. It does the thing.
Books the slot in your calendar. Sends the quote from your template. Takes the deposit through Stripe. Refunds under your threshold. Files the return and emails the label. The job is done, not just discussed.
You're in the loop, not the bottleneck.
Set your thresholds day one. Refunds under £50, quotes under £1k, standard bookings all auto. Anything above holds for your yes. Everything else moves. You get a log, not a queue.
Trained on your business, not a template
Same core loop, different action list per vertical. Send this site to a plumber it works. Send it to a coach it works.
For plumbers, HVAC, roofers
Books the job. Sends the estimate range by postcode. Dispatches. Confirms 24 hours ahead.
For coaches and consultants
Sends the Calendly + intake. Ships the proposal from template. Invoices via Stripe. Chases unpaid.
For salons, med spas, clinics
Books the appointment. Takes the deposit. Sends prep instructions. Handles the reschedule.
For ecom (£200+ AOV)
Tracks the order. Refunds under threshold. Files the return + emails the label. Escalates the edge case.
For real estate + mortgage
Schedules the viewing. Sends the brochure. Qualifies the buyer. Updates the CRM.
For restaurants
Books the table. Answers hours + menu. Routes private dining. Waitlist add + notify.
Not on the list? Tell us what you do →
Where the discipline comes from
The Front Desk sits on a proven read-classify-act pattern we've been shipping for months.
CRWNscalp
Our own scalp-wellness brand.
The Front Desk runs on our inbound first. Every response, every action, every escalation is logged before we sell it.
The Airtable Brain
Multi-agent operating system for a 12-employee AI team.
Every draft, every approval, every send is logged. Same architecture, deployed for you.
Adzuna market research agent
Weekly pipeline processing 1,256 UK job ads.
Read, classify, act. Same read-classify-act pattern powers the Front Desk.
Common questions
What the Front Desk does, what it costs, and who it's for.
What is an agentic AI system?+
An agentic AI system reads context, decides what to do, and takes an action. It differs from a chatbot in that it doesn't just reply, it books the slot, sends the quote, processes the refund, or escalates the edge case. Ours are trained per business and gated by owner-set thresholds.
How fast does the Front Desk respond?+
Under 60 seconds on every inbound message, any hour of the day. Studies show responding in under 5 minutes converts up to 100 times more leads than responding in an hour, so speed is the whole game.
How much does the Front Desk cost?+
Priced under a single support seat. A hired seat costs £50 to £500 a month. The Front Desk runs 24/7 across your channels for less. Final price is set from unit economics after a paid pilot.
Which businesses is the Front Desk for?+
Owner-operated businesses across plumbing, HVAC, roofing, coaching, salons, med spas, ecom (£200+ AOV), real estate, mortgage, and restaurants. If you own the inbox, we can train the Front Desk on it.
Test the Front Desk on your own business.
Send us 10 real messages from last week. We show you your actual response time on each, what the Front Desk would have replied in under 60 seconds, what action it would have taken, and where it would have flagged for you. You keep the log.
Book my test